The Centers for Medicare and Medicaid Services (CMS) said due to the Payroll Based Journal quarterly deadline, the iQIES Service Center is projecting a jump in calls and emails through May 14.

To help ease the volume crush, CMS said there are a number of ways to contact the CCSQ Service Center:

You can schedule a call with a Service Center Representative at a time that best works for you! Just go to the CCSQ Support Central page and click on Schedule a Call.

The Support Central Chat feature, CARL, is another option to use for assistance. To contact the Service Center via Chat, you will need to go here and click on the Chat icon in the lower right area.

Please note that CARL support is limited to 9 a.m. to 5 p.m. ET, Monday through Friday.

Find out all of the other ways to access help by clicking here.

Comments or questions? Contact Patrick Connole at pconnole@parkplacelive.com.