Transcript Generated by AI 00:00 Hey, Mark Parkinson back with Park Place. Fun day today because we're actually in 00:04 our studio and we're here today to talk about the challenge of incontinence. 00:08 It's a challenge that most of our residents face and it's incredibly 00:12 important that it's treated well because if it's not, 00:14 there can be a lot of challenges. 00:17 One of the challenges has been that up until now, 00:19 there just hasn't been enough written about it to help our staffs understand 00:23 how to have a great incontinence clinical program. 00:26 But, that problem has been solved because 00:28 Michele Mongillo has written a book called Caring with Dignity, 00:32 A Caregiver's Guide to Incontinence. 00:35 Michele is the Senior Clinical Director at First Quality. 00:38 And Michele, welcome here to our studios. 00:39 Thanks for having me, Mark. And so great that you've written this 00:43 book. 00:43 Let's just talk a little bit about the challenge of incontinence. 00:47 How prevalent of a problem is it in our buildings? 00:50 It's very prevalent in skilled nursing facilities. 00:52 In fact, up to 70% of residents can have some type 00:55 of incontinence and it's a challenge because it can affect not only the 00:59 individual, but it can also have an impact on the 01:02 facility overall. 01:04 I mean, that's really a remarkable statistic. 01:06 Most, most of our residents have some issue 01:08 with incontinence if it's not treated well, if there isn't a good program, 01:13 if there aren't good products, what are the consequences of that? 01:17 Well, most residents that are incontinent are 01:20 at a higher risk for falls, infection, skin breakdown, nutritional decline, 01:25 and even some mental health challenges. 01:28 So if it's not treated effectively, if there's not a good program in place at 01:32 the facility, that can impact rehospitalization, 01:35 it can impact quality outcomes and even regulatory issues. 01:39 OK, let's talk a little bit about the book. 01:41 And it's great. 01:41 I had a chance to read it a few months ago and I learned a lot. 01:45 Why did you write the book? 01:47 I wrote, Caring with Dignity, to really provide a practical resource 01:50 for individuals that are taking care of someone with incontinence, 01:53 whether it's that professional caregiver or maybe someone at home. 01:57 You know, through my research and my experience at 02:00 First Quality, you know, I've noticed that there's really this gap 02:04 in curriculum and in education. 02:07 So that was really the foundation for the book to provide a resource for those that, 02:11 you know, incontinence can be managed. 02:14 You know, I think you're right. 02:15 Really before your book came out, there really there weren't that many 02:18 resources for people to go to, to figure out what a great program is. 02:21 And you clearly solve that with the book. 02:24 What are, what are some of the key messages or key 02:27 lessons that that that are in the book for, for providers? 02:31 Yeah. 02:31 It's just really to look at incontinence as a process in a program and that it can 02:36 be managed with really practical tips and it doesn't have to be a reason why a 02:41 resident then would go to the hospital or fall. 02:45 And that just by putting some simple things in place and educating your staff 02:50 and also the right products. 02:51 So really people, programs and products is what we say. 02:55 All of those, it's like putting a puzzle together to 02:58 really manage incontinence. 02:59 And I think the book really gives a nice road map for that. 03:01 And I really like the way you phrase that you can have the right people, 03:04 got to have the right people on the team to do this. 03:06 You have to have the right programs. 03:07 And this book clearly outlines what those programs should be. 03:11 But then you also have to have the right products. 03:12 You can't be cheap on what incontinence products you have. 03:15 Has that been your experience? 03:17 Yeah, I think that you have to look at 03:19 incontinence products like you do any other product in the facility. 03:22 When you think of 70% of your residents could be affected by incontinence, 03:26 it's not an area really to skimp on. 03:29 And it should be like how you select wound care products or nutritional 03:32 supplements. 03:33 So the products do make a difference in the outcomes for sure. 03:37 So I know that this has been a popular book. 03:39 How has the book been received by the public? 03:43 We've had great feedback from the book. 03:46 It made an Amazon bestseller list. 03:48 And I've personally had caregivers contact me telling me how how helpful the 03:52 book has been and how practical it is and how they feel a little more comfortable 03:57 now while they're taking care of someone with incontinence. 04:00 And Michele, how would somebody get a copy of the book? 04:03 They can get this on Amazon, Barnes and Noble, Walmart online. 04:08 And then we're going to have also some bulk pricing for providers too, 04:11 if they wanted to purchase it for their facilities. 04:14 And I know we're going to have a LinkedIn post on Park Place that will give people 04:18 links to to purchase the book. 04:20 And so Michele, thanks so much. 04:21 You know, first of all, for writing the book, 04:23 but also for being with with us here today to talk about it. 04:26 Yeah, thanks for having me. 04:27 And I would just say to all the viewers, I completely agree with Michele, 04:30 having spent years in our buildings. 04:32 If you don't take care of people well, that have incontinence, 04:35 not only are they going to have a lot of problems, 04:37 you're going to have a lot of problems. 04:39 This book provides the road map on how to provide that care. 04:42 First Quality provides the products or how to provide that care. 04:46 And if you do it, you're going to have some really great 04:49 clinical outcomes for your residents. 04:51 Thank you all very much for watching this video and thanks for your continued 04:54 support of Park Place. 04:56 Oh my God, If you're still watching this, this means that you watch the end of a 05:01 very long video on Park Place. 05:03 I'm not sure what that means. 05:04 It says something about you or maybe there was just nothing else to watch 05:08 today, or maybe your priorities are a little bit 05:11 off. 05:11 But whatever it is, we really appreciate your support. 05:14 And if you want to continue to follow us, follow us on LinkedIn, 05:18 on our various social media sites and, you know, 05:20 try to find something else to do.